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From Metrics to Strategy: Designing Quality KPI Frameworks…
Why Most Quality KPIs Miss the Mark Organizations track dozens of quality metrics — defects, audits, incidents,…
COPQ and KPI Governance: Turning Metrics into Executive…
Most large programs track dozens of quality metrics. Few use them effectively. Data without governance often leads…
Audit Readiness in Regulated Programs: A Practical Operating…
In regulated industries, audits are inevitable. Yet many programs approach audits as disruptive events rather than continuous…
Governance-First Quality: Building Oversight That Scales
As capital programs grow in size, complexity, and regulatory exposure, traditional quality control models struggle to scale.…